Blog
EGA’s Digital Transformation with
InsurTech Partner BINDHQ
Evergreen is a multicultural MGA (managing general agent) based in Houston, Texas. In recent past, we’ve recognized various trends that signal a hard market downturn in the near future. To ensure Evergreen continues to thrive, we’ve developed a strategic plan that bolsters company performance and prioritizes the well-being of customers and agents alike. This plan involves mapping workflows, identifying our bottlenecks, and launching a digital transformation.
Our first step in implementing this plan was finding an innovative technological partner to mitigate bottlenecks by streamlining operational efficiencies. We found that partner in BindHQ. Replacing our legacy on-premise agency management system (AMS) with BindHQ technology simplified several operations across the board—precisely what anyone looking toward a digital future would hope for.
The workplace has changed in recent years and will continue to evolve. We’re keeping up with those changes and decreasing our environmental footprint by adopting a co-working office space, allowing us to accommodate a work from anywhere (WFA) arrangement. BINDHQ’s cloud-based platform made this possible.
BINDHQ’S informatic-friendly design and our four-day workweek initiative, have lead to the greatest change Evergreen has seen: an undeniable increase in sales. With BindHQ’s intuitive quote-to-bind automation and powerful sales suite, our underwriters have closed more business deals thanks to a significantly decreased turnaround time.
Clear and efficient exchange of information is key to our success. The BINDHQ platform’s all-in-one design broke down siloed workspaces, empowering our people to see, understand, and communicate better across our internal and external ecosystem. Our collaboration has never been better thanks to the integrated tools and features that have improved transparency while eliminating the need for multiple systems and extra costs.
The biggest advantage of partnering with BindHQ has been their responsiveness to our desire for continued platform improvements, such as the development of Lloyd’s based bespoke rating, eligibility, and issuance solution. This feature helped us serve our family of agents with greater accuracy and efficiency.
While our digital transformation and integrative journey is by no means complete, we’re thrilled to chart new waters alongside our forward-thinking partners at BINDHQ.
